Service Ambassador (22.5 Hours)

What the job is: This job is for a Service Ambassador at Virgin Active in Johannesburg, Gauteng. You will work 22.5 hours per week in a gym and wellness club, helping members have the best experience possible. Your role involves interacting with members daily to ensure they feel welcome, supported, and happy with their fitness journey.

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What you will do: - Handle front-of-house tasks (greeting members, access control, and providing information). - Build strong member relationships through excellent customer service. - Assist with digital tools (online workouts, fitness apps) and encourage event participation. - Maintain a safe and clean exercise floor by enforcing rules and guidelines. - Participate in training and development programs.

What you need: - Matric (Grade 12) or equivalent (NQF Level 4). - Successful completion of the Reception Academy training program. - 12+ months of customer-facing experience (e.g., retail, customer service). - Valid First Aid Level 1 certificate. - Strong communication, problem-solving, and adaptability skills.

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What you will get: - Permanent position with growth opportunities. - Training in fitness, customer service, and leadership.

Job Details

Date Posted

05 Nov 2026

Location

Johannesburg, Gauteng

Expiration Date

05 Nov 2026

Gender

Any

Employment Type

Part-time

Salary

Market Related

Hiring Company

Virgin Active South Africa (Pty) Ltd

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