Outbound Collections Team Leader

This is a full-time position for an Outbound Collections Team Leader at Moladira Skills, based in Randburg, Gauteng. The role involves leading a team of debt collection agents to ensure targets are met and performance is tracked accurately. Responsibilities include guiding and coaching a team of Outbound Debt Collection Agents to meet daily and monthly targets, ensuring compliance with SLAs, and providing detailed performance reports. The role also involves handling internal review processes, performance improvement initiatives, and managing reporting systems while adhering to POPIA regulations and the Debi check process.

Job Details

Date Posted

09 Nov 2026

Location

Randburg, Gauteng

Expiration Date

30 Nov 2026

Gender

Any

Employment Type

Full-time

Salary

R 180,000 – R 216,000

Hiring Company

Moladira Skills

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