Customer Service Agent

Frogfoot Networks is looking for a Customer Service Agent to join their Customer Experience Team. This is a full-time, remote position based in Johannesburg, Gauteng. The role involves providing excellent customer service through phone, email, chat, and other communication channels. Responsibilities include answering customer inquiries, resolving complaints, explaining products/services, maintaining detailed records, and collaborating with internal teams. Requirements: Grade 12 (Matric) qualification, strong communication skills, ability to handle difficult situations professionally, and experience in customer service (preferred but not required). The role offers a permanent position with opportunities for skill development in customer service and telecommunications.

Job Details

Date Posted

28 Oct 2026

Location

Johannesburg, Gauteng

Expiration Date

06 Nov 2026

Gender

Any

Employment Type

Full-time

Salary

Market Related

Hiring Company

Frogfoot Networks (Pty) Ltd

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