Frogfoot Networks is looking for a Customer Service Agent to join their Customer Experience Team. This is a full-time, remote position based in Johannesburg, Gauteng. The role involves providing excellent customer service through phone, email, chat, and other communication channels. Responsibilities include answering customer inquiries, resolving complaints, explaining products/services, maintaining detailed records, and collaborating with internal teams. Requirements: Grade 12 (Matric) qualification, strong communication skills, ability to handle difficult situations professionally, and experience in customer service (preferred but not required). The role offers a permanent position with opportunities for skill development in customer service and telecommunications.