UK Energy Customer Service Advisor

Huntswood Umhlanga, KwaZulu-Natal

Full-time Closes 21 Oct 2026 · 11 days left

Umhlanga, KwaZulu-Natal Full-time Closes 21 Oct 2026

What the job is: This is a full-time job opening for a UK Energy Customer Service Advisor at Huntswood, based in Umhlanga, KwaZulu-Natal. The role involves providing excellent customer service for energy-related inquiries, assisting customers with gas and electricity needs, and contributing to a team that makes a real difference. Ideal for those who enjoy helping people and working in a friendly environment with career growth opportunities.

What you will do: Handle customer calls, chats, and emails daily, ensuring helpful and friendly responses while meeting high service standards. Proactively identify potential issues, solve problems efficiently, and manage difficult calls or complaints following company guidelines. Collaborate with other teams to resolve issues and build strong customer relationships.

What you need: Minimum Matric certificate (NQF Level 4), clean criminal and credit records, basic computer skills, and 1+ years of experience in gas/electricity customer service. Sales or customer service experience is preferred. Knowledge of the UK energy market is advantageous.

What you will get: Supportive work environment with performance-based incentives, bonuses, rewards for long service, and breakfast every Monday. Career growth opportunities, teamwork-focused culture, and a permanent position.