Sales Agent - Contact Centre

Virgin Active South Africa (Pty) Ltd Cape Town, Western Cape

Full-time Closes 30 Nov 2026 · 17 days left

Cape Town, Western Cape Full-time Closes 30 Nov 2026

This is a full-time Sales Agent position at Virgin Active South Africa, based in Cape Town, Western Cape. The role focuses on selling memberships and services to potential customers over the phone, helping people join and stay active with Virgin Active. Your work will directly support the company’s goal of making fitness fun, accessible, and irresistible for everyone.

Key Responsibilities:
- Selling memberships and services to new customers
- Planning and managing your own workload with flexible hours, including weekends and public holidays
- Using Microsoft Word, Excel, and Outlook confidently
- Writing clear, professional emails with perfect grammar and spelling
- Analyzing customer needs to recommend suitable membership options
- Tracking leads and building strong customer relationships
- Handling administrative tasks, mystery calls, and other duties like live chat and social media

Requirements:
- Matric certificate or equivalent qualification
- Experience in sales, customer service, or similar roles preferred
- Strong communication skills in English
- Resilience to handle rejection and work independently in a fast-paced environment
- Excellent negotiation and persuasion abilities

Benefits:
- Permanent full-time position with growth opportunities
- Training and support to succeed in the role
- Dynamic and supportive work environment focused on health and wellness
- Flexible working hours to meet sales targets