Flexible Permanent Contact Centre Agent

Lesaka Technologies is looking for a Flexible Permanent Contact Centre Agent based in Johannesburg, Gauteng. This role involves supporting customers through phone and digital channels, selling financial products, and improving customer satisfaction. Key responsibilities include verifying customer identities (FICA, POPIA, NCR compliance), managing accounts, meeting sales targets, handling complaints, and adhering to company policies like TCF. The role requires an NQF Level 4 qualification (Matric) with preference for NQF Level 5 in financial services, FAIS compliance, and 1-2 years of customer service/sales experience. Benefits include career growth in financial services and a dynamic work environment.

Job Details

Date Posted

06 Oct 2026

Location

Johannesburg, Gauteng

Expiration Date

11 Oct 2026

Gender

Any

Employment Type

Full-time

Salary

Market Related

Hiring Company

Lesaka Technologies

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