Customer Growth and Insights Manager at Mr D

Mr D, part of the Takealot Group, is seeking a Customer Growth and Insights Manager to join their team in Cape Town. This role involves analyzing customer behavior to drive business growth through data-driven insights. Responsibilities include collecting and analyzing data from app activity, purchases, surveys, and reviews to identify trends. You will create customer segments for targeted marketing campaigns and use tools like Google Big Query, Looker, Excel, Braze, and Firebase to extract insights. Reports and dashboards will be developed for leadership, and collaboration with BI, Marketing, and Product teams is essential. The role also focuses on growing high-value customers, re-engaging inactive users, and conducting market research. Qualifications include 5+ years of experience in data analysis, proficiency in BI tools, and knowledge of SQL. A Bachelor’s Degree or Advanced Diploma is required. Retail or e-commerce experience is advantageous.

Job Details

Date Posted

13 Nov 2026

Location

Cape Town, Western Cape

Expiration Date

13 Nov 2026

Gender

Any

Employment Type

Full-time

Salary

Market Related

Hiring Company

Mr D (Takealot Group)

You're leaving Recruitment Room

You're being redirected to the employer's website to complete your application.