Customer Experience Administrator - Retail

Brights Hardware Stonewood, Western Cape

Full-time Closes 13 Nov 2026 · 14 days left

Stonewood, Western Cape Full-time Closes 13 Nov 2026

This is a full-time job at Brights Hardware in Stonewood, Western Cape. You will work in the Customer Experience department to ensure every customer has a great experience. Responsibilities include providing excellent service, solving customer problems, and supporting both in-store and online sales. Key tasks involve handling customer inquiries, managing online orders, updating customer information, and collaborating with other teams to improve service. The role requires at least Matric (Grade 12) or equivalent, with experience in customer service or social media being advantageous. Strong communication skills, time management, and basic computer proficiency are essential. The position offers a permanent role with opportunities for growth in a growing retail company.