Armed Response Supervisor (Knysna)

Fidelity Services Group Knysna, Western Cape

Full-time Closes 20 Nov 2026 · 7 days left

Knysna, Western Cape Full-time Closes 20 Nov 2026

This job is for an Armed Response Supervisor working in Knysna, Western Cape. You will be responsible for managing armed response teams and ensuring smooth operations for a security company. The role involves overseeing daily activities, training, and discipline within a shift-based team.

What you will do:
- Lead a team of armed response operators responding to alarms and emergencies
- Organize daily inspections of vehicles and equipment
- Assess monthly training needs and ensure team skills are up to date
- Handle disciplinary matters, leave schedules, timesheets, overtime, and performance bonuses
- Conduct merit assessments and recommend leave when needed
- Ensure operational hubs are properly staffed and running efficiently
- Report vehicle availability daily, plan maintenance, and track defects
- Manage firearm records and ensure compliance with company policies

What you need:
- Matric (Grade 12) qualification
- Valid driver’s license with at least 2 years of driving experience
- Valid Firearm Competency certificate for business purposes
- PSIRA registration at Grade B with Armed Response specialization
- Clear criminal record
- Computer literacy with Microsoft Office skills (Excel, PowerPoint, email, internet)
- Mid-senior level experience in security or operations preferred

What you will get:
- Permanent full-time position in security and investigations
- Stability and growth opportunities
- Preference given to existing employees, Historically Disadvantaged Candidates, and Black Female Candidates