Account Executive

This is a job for an Account Executive at Social Places, a marketing technology company based in Century City, Cape Town. Since 2015, Social Places has developed software to help businesses manage their online presence across platforms. The company works with global brands and seeks an energetic professional to join their team of over 60 people. The role offers a flexible work environment and strong team culture, ideal for ambitious individuals seeking growth opportunities.

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Key Responsibilities: - Support the Account Management team while managing a small group of clients - Handle daily client communication, including answering queries and resolving issues - Use project management tools to track client requests and ensure smooth operations - Conduct regular client check-ins to ensure satisfaction and meet needs - Assist with client onboarding and monitor account performance - Report progress and identify opportunities for upselling or improvement - Maintain detailed records of client interactions and project progress

Requirements: - 1-2 years of experience in digital marketing, SaaS, or client services - Strong communication skills (written and verbal) - Ability to multitask and manage multiple responsibilities - Experience in client relationship management and satisfaction - Familiarity with project management tools (e.g., Monday.com) and CRM software - Degree in Business, Marketing, Communications, or related field (preferred but not required) - Reliable personal transportation for office visits or client meetings

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Benefits: - Market-related salary - Hybrid work arrangement - Permanent position - Flexible and supportive work environment

Job Details

Date Posted

14 Nov 2026

Location

Cape Town, Western Cape

Expiration Date

14 Nov 2026

Gender

Any

Employment Type

Full-time

Salary

Market Related

Hiring Company

Social Places

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