What the job is: This role is for a Claims Specialist at Huntswood in Durban, KwaZulu-Natal. Ideal for problem-solvers who excel in resolving claims and delivering fair outcomes, especially when unexpected issues arise. You'll work in a team that values your skills in claims handling and customer satisfaction.

What you will do: Manage claims including accidental damage, third-party liability, and recovery cases. Assess claim details to determine company responsibility and evidence validity. Communicate with customers, insurers, and stakeholders to gather information and explain decisions. Negotiate settlements to balance company interests with customer satisfaction. Handle inquiries and complaints professionally, maintain detailed case records, and ensure fair, timely, and accurate decisions.

What you need: Minimum Matric (NQF Level 4) or equivalent qualification. Preferred 1-3 years of insurance experience, especially with accidental damage, third-party liability, or recoveries. Strong communication, negotiation, and investigative skills. Comfortable with calls and working under pressure to meet deadlines. Proficiency in Microsoft Office is advantageous.

What you will get: Fully paid medical insurance, performance-based bonuses, attendance rewards, Monday breakfasts, dignity packs, training opportunities, and career growth. Positive, team-oriented, and supportive work environment.