This is a contract-based Roaming Store Manager position with Toys R Us and Babies R Us in Cape Town, Western Cape. The company is known for being the 'World’s Greatest Toy Stores,' with over 50 physical stores across South Africa, Namibia, Botswana, and Zambia, as well as an online store. The role focuses on delivering an amazing shopping experience for customers of all ages while driving sales and maintaining high standards. If you are a passionate and energetic leader who thrives in a fast-paced retail environment, this could be the perfect opportunity for you.

As a Roaming Store Manager, your main responsibility will be to ensure each store meets its sales targets while providing outstanding customer service. You will lead, mentor, and manage store staff to achieve growth and maintain high performance standards. This includes working closely with sales teams, regional managers, and merchandisers to review sales strategies and results. You will also be responsible for enforcing the company’s customer service standards to create a 'WOW' experience for every customer.

You will handle day-to-day store operations, including managing staff schedules, training, and development to keep the team motivated and skilled. This involves recruiting, coaching, and disciplining employees as needed, as well as authorizing work schedules and ensuring compliance with company policies. You will also manage store expenses, stock levels, and inventory to maximize sales while minimizing costs and theft.

Additionally, you will conduct daily floor walks to monitor stock levels, ensure promotions are executed on time, and maintain the store’s cleanliness and presentation. You will coordinate with external service providers like security, cleaning, and logistics teams to meet company expectations. Identifying marketing opportunities and communicating them to the relevant teams will also be part of your role.

To qualify for this position, you must have a Matric certificate as your minimum educational requirement. You will need at least three years of experience in a retail environment, with at least three years of management experience. Reliable personal or company transport is essential, as the role may require working different shifts.

This is a contract-based position with Toys R Us and Babies R Us, offering the chance to work with a well-known and respected brand in the retail industry. While the salary range is not specified, the role provides opportunities for career growth, leadership experience, and the chance to make a real impact in a fun and dynamic environment. The position is on-site in Cape Town, Western Cape, and involves hands-on management of store operations.