Job Description
What the job is
This is a Receptionist position at Sun International, a well-known hospitality company. The job is based in Polokwane, Limpopo. As a Receptionist, you will be the first point of contact for guests, ensuring they have a warm, professional, and smooth experience from the moment they arrive until they leave.
What you will do
You will welcome guests and handle their check-in and check-out processes. You will manage front-desk tasks such as taking reservations, updating guest information, and processing payments. You will also answer guest questions, provide information about hotel services, and handle special requests. Additionally, you will resolve guest complaints, follow financial and safety procedures, and keep the reception area clean and organized.
What you need
You must have a Matric (Grade 12) certificate. At least one year of experience working as a receptionist in a hotel or hospitality environment is required. You should have experience with guest interactions, reservations, billing, and cash handling. Knowledge of the Opera Property Management System is a plus. Strong communication skills, attention to detail, and the ability to work well in a team are essential.
What you will get
This is a permanent, full-time position offering the chance to work in a professional and dynamic hospitality environment. Sun International is committed to fair hiring practices and encourages applications from all qualified candidates.