What the job is

This is a position for a Fibre Telesales Agent at Moladira Skills, a company in the telecommunications industry. The job is based in Johannesburg, Gauteng, and involves working late shifts to promote and sell fibre products and services to potential customers over the phone.

What you will do

You will make outbound calls to potential customers to introduce and sell fibre products and services. You will use persuasive selling techniques to turn leads into sales and keep detailed records of customer interactions in the CRM system. You will also follow up with leads quickly to increase conversion rates and work with the team to improve sales strategies. Additionally, you will stay updated on industry trends and product developments through training and self-learning. Providing excellent customer service throughout the sales process is also a key part of the role.

What you need

You need proven experience in telesales or a similar role, preferably in telecommunications. Strong communication skills, both verbal and written, are essential, along with negotiation and persuasion abilities. You should be comfortable working independently and as part of a team in a fast-paced environment. Familiarity with CRM systems and Microsoft Office is required, and you must be self-motivated, target-driven, and able to handle pressure professionally. A high school diploma or equivalent is necessary, and additional sales or marketing qualifications are a plus.

What you will get

This is a contract position with a duration of 3 months, offering a salary of R8,000 per annum. The job provides an opportunity to work in a dynamic sales environment with the potential to develop your skills in telecommunications and customer service.