Vehicle Sales Executive

Our client is seeking a dedicated new and pre-owned vehicle sales executive to join their team. The ideal candidate will be responsible for selling new and pre-owned vehicles by understanding and demonstrating their characteristics, capabilities, and features, developing and qualifying buyers, and closing sales.

Requirements:

• Completed Grade 12 / Matric (essential).
• Valid driving licence.
• No criminal record.
• Proven experience in vehicle sales or a similar sales role.
• Strong interpersonal and communication skills.
• A passion for automobiles and an in-depth knowledge of vehicle features and specifications.
• Excellent customer service skills with a focus on customer satisfaction.
• Ability to work in a fast-paced, goal-oriented environment.  

Responsibilities:

• Selling new and used vehicles as per targets.
• Ensuring accessories are sold with vehicles and targets are met.
• Following consignment processes, including stock sheets.
• Ensuring pre-delivery preparation is up to standard.
• Ensuring all documentation is completed to standard.
• Ensuring that customers have all required documentation, Natis papers and spare keys.
• Following up after delivery to ensure customer satisfaction.
• Ensuring any after-sales queries are dealt with and the customer is satisfied.
• Managing trade-ins: Concluding with appraising the vehicle with the manager and assisting in finalising bringing the car into stock and settlements, i.e., submitting all relevant documents in time.
• Managing CSI and CEM (Customer Experience Monitoring). Achieving the same CEM score targets as expected by VCSA.
• Assisting with outdoor displays.
• Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.
• Understanding the characteristics, capabilities, and features of all cars, and providing potential customers with detailed information, including comparing different competitive models.  
• Taking customers on test drives and demonstrating vehicle features.
• Building rapport with potential customers.  
• Assisting customers with completing the relevant paperwork required for a successful sale to be processed.
• Collaborating with team members to reach sales targets.  
• Undertaking workshop duty.
• Acting as an ambassador at all times.

Please note: Only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, please consider your application unsuccessful.  

Apply now!

Posted on 20 Jan 13:01, Closing date 19 Feb