Student Advisor (Postgraduate Sales) – West Rand

Duties and Responsibilities:

Final Year Presentations

• Achieve presentation target as set by Head: Student Recruitment.
• Complete presentations with final year current students promoting postgraduate studies.
• Distribute marketing material such as pamphlets and information brochures.
• Hand out interest cards to students.
• Facilitates stakeholder events and open days.

Database Collection

• Achievement of database collection target as per set final year presentation targets.
• Ensure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accurately and in full.
• For leads that are integrated into database (e.g. website leads, online applications etc.) ensure that all additional student personal information is captured.
  

Consultations

• Responds telephonically to all enquiries within 48 hours of query (where telephone number has been supplied).
• After the initial telephone call, send all necessary information via email.
• Responds to and consults with, if necessary, all applications not yet consulted with.
• Conducts follow up calls with all enquiries within 5 working days of initial contact.

Applications

• Secure applications by following the consultation process with all leads and enquiries.
• Follow up with unpaid online applications to secure payment and necessary certified supporting documentation.
• Complete required weekly follow up calls to secure applications.
• Achieve set individual application targets as determined by Head: Student Recruitment.
• Drive applications to accept offer of admission and pay the required pre-registration fee.

Registration Targets

• Achieve individual registration target as determined by Head: Student Recruitment.

Stakeholder Management & Customer Service

• Internal customer points to note – interaction with his/her team members, interaction with other campus staff outside his/her team, interaction with Campus Senior management and Campus Head.
• Ensures and enables clear and open communication between the stakeholders and the brand.
• Conducts regular meetings with stakeholders.

Competencies Required:

• Interpersonal and communications skills
• Best suited to a friendly, tenacious, target driven, organised person who works accurately and is able to handle pressure
• Time management skills

Minimum Education Requirements:

• Minimum of 3 Year Diploma or Bachelors Degree in PR/Business/Marketing/ Communications

Minimum Work Experience Requirements:

• Minimum of 4 years sales experience

Working Conditions:

Valid SA driver’s License and own transport essential

Working Hours: 

• Monday to Friday: 08:00 -17:00

Salary:

• Competitive salary commensurate with experience. 

Benefits:

• Lifelong learning opportunities through LinkedIn Learning subscriptions.
• Staff and family discounts on educational programs within our brand portfolio.
• Incentive bonus structure based on performance and achievement of goals.
• Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
• Birthday vouchers to celebrate your special day.
• Competitive annual leave allowance for well-deserved time off and rejuvenation.