Store Manager

Are you a driven and customer-focused individual with experience in retail management? Join CUM Books, a company with over 80 years of history dedicated to sharing Christian content and Bibles with Africa. We are looking for an experienced Store Manager to lead our retail team and ensure the smooth running of our Cresta store.

Key responsibilities:

• Lead and supervise the store’s retail team.
• Deliver exceptional customer service and address customer complaints.
• Plan and execute in-store promotions and merchandising.
• Manage stock levels efficiently and maintain accurate inventory.
• Organise store operations and allocate responsibilities to staff.
• Ensure compliance with legal health and safety guidelines.
• Train, guide, and motivate staff to achieve optimal performance.
• Prepare and monitor the store’s budget with a focus on cost efficiency.
• Resolve any operational issues that arise.

Requirements and skills:

• Proven experience in retail management or a similar role.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in stock control and budget management.
• Exceptional organisational and problem-solving skills.
• A customer-centric approach and commitment to service excellence.

If you are passionate about retail and have the skills to manage a thriving store, we’d love to hear from you.

Apply now to be part of a team dedicated to making a difference.

Posted on 25 Nov 08:36, Closing date 24 Dec