Recruitment Room Team

Service Advisor – Eastrand Mall

Boksburg
2 weeks ago
Application ends: January 7, 2025
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Deadline date:
January 7, 2025

Job Description


Minimum requirements

Qualifications and Experience:

  • Essential: Grade 12
  • Desirable: Maths 50% and English 50% at grade 12 level
  • Essential: Relevant Retail/Business Management qualification (External applicants)
  • 1 years’ experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
  • Numeracy and stock management experience

Skills, Abilities and Job Related Knowledge:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of competency based interviewing
  • Results and target driven
  • Sound managerial skills
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Good communication skills
  • Computer literacy
  • Numeracy skills

Competencies:

  • Leading and Supervising
  • Delivering Results and Meeting Customer Expectations
  • Relating and Networking
  • Following instructions and procedures
  • Working with people
  • Analysing
  • Planning and organising
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.  We also encourage people with disabilities to apply.