Senior Human Capital Officer

Location: Montague Gardens, Cape Town, Western Cape 

Salary: R35 000 pm plus Benefits 

Benefits: 10% towards pension, R1495 towards medical aid 

Core Purpose

The core purpose of the role is to support the implementation of Human Capital (HC) operations within the relevant Business Units in accordance with company policies and procedures.

Requirements

Qualifications

Essential:

• Completed 3-year HR qualification

Advantageous:

• Postgraduate Qualification

Note:

• Driver’s license and own vehicle required

• Will be required to travel to operations where the Business Unit (BU) operates

Experience

Essential:

• Minimum 5 years Human Capital experience in a transport, supply chain & logistics environment, construction, or manufacturing environment

Advantageous:

• Experience in working with Bargaining Councils

• Experience engaging at various levels (front-end to management level)

• Exposure to transformational and transactional HC functions

• Experience with payroll systems such as PaySpace, Oracle, SAP, ESS

Knowledge

Essential:

• Sound knowledge of HC policies, practices, and procedures

• Understanding of administration and payroll systems

• Knowledge of Bargaining Council administrative requirements

• Basic financial and commercial acumen

• Appreciation for value-add of technology

• Understanding of employment contract law and relevant employment legislation

• Application of legislation within The company’s HC frameworks

• Knowledge of employment legislation in countries where the Business Unit operates

Skills

Essential:

• Competence in MS Office (Word, Excel & PowerPoint) at an intermediate level

• Strong administrative, documentation control, and management skills

• Excellent interpersonal skills to build relationships and manage diversity

• Strong listening and conflict resolution skills

• Basic business acumen with the ability to analyze and interpret numerical and commercial data

• Ability to multi-task with accuracy and attention to detail

• Strong analytical thinking to optimize and improve HC processes

Personal Attributes

Essential:

• Passion for working within defined processes and systems

• Respectfully challenges and values others

• Preference for team collaboration within HC Operations, Shared Services, and HC Centre of Excellence

• Demonstrates ethical behavior and maintains confidentiality

• Proactive in initiating action and continuous improvement

Advantageous:

• Maintains business awareness

• Comfortable with change and uncertainty

• Enthusiastic about learning, sharing, and growth

• Concerned with aligning to best practices

• Strong leadership and communication skills

Key Deliverables and Outputs

Employee Relations

• Provide timely guidance and support to managers

• Proactively identify issues and advise on resolution strategies

• Conduct post-reviews to assess departmental status and determine further action

• Ensure all Corrective Counselling Reports (CCRs) and performance reviews are concluded within two weeks from notification to outcome

Recruitment

• Prioritize internal candidates before external recruitment

• Drive Employment Equity (EE) and Affirmative Action (AA), particularly for African Male and Female candidates

• Ensure communication with unsuccessful candidates upon appointment

• Manage vacancies, adverts, and job descriptions

Payroll Administration

• Administer payroll inputs and communicate deadlines effectively

• Ensure input quality and reduce complaints due to process errors

• Coordinate payroll operations across the business

• Implement and monitor remuneration and benefits policies in alignment with the central Centre of Excellence

• Track compliance and generate reports

HC Compliance

• Ensure compliance across all HC processes including recruitment, onboarding, probation, performance management, and exits

• Ensure adherence to leave policies

Training and Empowerment

• Train managers and employees on HC administration processes

• Translate talent and transformation strategies into operational Talent Tactics (e.g., graduate intake, Learnerships, leadership development)

• Monitor and coordinate induction for new recruits

Employee Engagement

• Conduct internal consultations and engagements

• Perform regular site visits to engage with staff

Balanced Scorecard (BSC)

• Drive the performance review process and employee evaluation

• Manage employee benefits and third-party relationships including Medical Aid, Pension, WCA, GPA, YES, BBBEE service providers, training institutions, and wellness programs (ICAS/LYRA)

Compliance, Reporting, and Auditing

• Ensure B-BBEE compliance and reporting

• Hold Employment Equity (EE) Consultation Forums

• Implement operational transformation plans aligned with B-BBEE, Diversity & Inclusion strategies

• Ensure all statutory reports (e.g., to SETA, WCA, STATSA) and training submissions are completed

Compliance Metrics & Reporting

• Mine and analyze HC data (e.g., absenteeism, ER cases, sick leave trends)

• Generate accurate HC metric reports for decision-making

• Improve employee engagement index through actionable insights

Payroll Finance

• Manage payroll-related statutory reports and submissions across countries

• Respond to auditor requests accurately and timeously