Senior Access Control Administrator

Position title   : SENIOR ACCESS CONTROL ADMINISTRATOR
Line Manager : BUSINESS SUPPORT MANAGER
Business Unit  : CBRE EXCELLERATE

Main purpose / objective of the position:

Providing Access Control Administration to All Sanlam sites, Santam sites, Glacier sites as well as sites of Affiliated business units, Nationally

Decision Making Authority:

This position has the authority to:

• Has the authority to execute all Key Performance Areas as stated on this form and in line with the Company approval framework and client policies and procedures.

Experience / Education:

• Minimum Grade 12

Skills Required:

• Bilingual
• Computer Literacy
• Fast Learner
• Can operate well under pressure
• Can operate independently at times
• Critical thinker
• Trustworthy
• Reliable
• Attention to detail

Knowledge Required:

• Knowledge of Access Control Administration
• Knowledge of Computer

Competencies Required:

• Drive and Productivity, Teamwork and co-operation

Duties & Responsibilities:

• Centralised access control administration of Sanlam Group (Sanlam / Santam Campus) primary offices and REMOTE SITES, Nationally
• Handling Access Control Related Queries for Sanlam Group (Sanlam / Santam Campus) primary offices and REMOTE SITES, Nationally
• Capture application for access cards and issuing of access cards
• Extend expired access cards
• Close “out of service” access cards
• Change laptop numbers on system and access cards
• Administration of information of access cards per telephone, email and walk-in clients
• Administration of visitor hosting privileges on approved cardholders
• Approving and activation of access cards for specific areas.
• Log Calls for out of order access equipment. (In and out of scope sites as needed)
• Maintaining of all administrative documents in line with POPIA compliance.
• Provide activity reports of cardholders on request of legitimate management and/or- role-players
• Activation, closure of access cards, telephonic queries, printing of access cards and general queries, Nationally for In and Out of Scope Buildings
• Process Applications and activate access card on ZK and ZK Glacier system.
• Weekly relief at Santam Campus for the administration and auditing of their various Access Control Systems (MMS / ZKTeco) & the compliance of the prescribed access control policy & procedures.
• Handling of Santam Campus queries daily, via email or telephonically.
• Capturing and processing of Santam Campus new take On’s.
• Update of all remote sites access cards (Nationally)
• Printing of all remote sites access cards in scope and out scope buildings access cards
• Administration and maintenance of general database for contractors
• Administration of clearances and applications of Sanlam HO, Santam Campus and Data Centre access cards.
• Ordering of stationary & consumables, access control related.
• Compile monthly reports
• Provide training to applicable security and reception staff with regards to the operating of the access control system and policies and procedures.
• Administration and maintenance of database for contractors regarding Clearances and work permits.
• Request Quotes from supplier as needed
• Complete Request for purchase Order as needed.
• Provide Building Occupancy stats monthly.
• Administration of Touch & Buy system
• Liaison with mall vendors
• Monthly usage reports
• Activation of new vendors on system
• Administration and filing of relevant documentation for audit- & investigation purposes.
• Daily monitoring & auditing the use of Visitors-, Day-, Contractors- & Temporary access cards.
• Investigation & retrieving of lost access cards.
• Yearly audit of all Sanlam cardholders