Sales Assistant – Visual Merchandiser – Cape Union Mart – Boardwalk Mall

Key Responsibilities  

• Exceed customer expectations by practicing customer selling techniques. 
• Ensure individual targets are met consistently. 
• Ability to maximize and drive sales by identifying opportunities to increase turnover. 
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers. 
• Report customer compliments and complaints to management. 
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments. 
• Ensure all out going stock/ items/ scripts are scanned and paid for. 
• Process all loyalty cards including those of accelerated partners. 
• Adhere to stock loss controls in store. 
• Attend to all customer stock queries and ensure that they dealt with and resolved. 
• Maintain housekeeping 
• Office Visual Merchandising communication to optimize sales. 
• Implement window campaigns align with the company’s brand standards and marketing objectives. 
• Implement seasonal and promotional displays timeously. 
• Ensure all visual merchandising elements, including window displays, in-store displays, and signage, are current, clean, and well-maintained. 
• Execute Visual Merchandising instructions from the Head Office team to ensure that the brand strategy is maintained. 

Behavioural Requirements  

• A passion for retail and a commitment to delivering exceptional customer experiences 
• Well-spoken with effective communication skills. 
• Ability to work independently and use initiative. 
• Resilient and tenacious in a fast-paced and ever-changing environment. 
• Ability to prioritize, manage your time, maintain high levels of drive & initiative while under pressure. 
• Ability to build and maintain relationships with all levels of the organization. 
• Methodical, detail-orientated, and accurate. 
• Strong creative thinker with the ability to translate ideas into functioning displays. 
• Trustworthy and honest. 
• Time management. 
• Solution driven. 

Minimum Requirement 

Essential: 

• Matric or Equivalent. 
• 12 months retail experience.  

Advantageous:  

• 1-year visual merchandising in-store experience. 

• Microsoft Computer Proficiency. 
• Knowledge of current fashion trends/outdoor lifestyle (depending on the brand applying for). 

Special conditions of employment:  

• Clear Credit and Criminal record. 
• Willing and able to work retail hours. 
• Willing and able to assist with new store openings in the area. 
• South African citizen