Quality Assurance Technician

At Softsure, we specialise in cutting-edge software development tailored to customer-centric insurance solutions. Nestled in the heart of the stunning Garden Route in George, our team combines global reach with local expertise to deliver impactful technology that truly makes a difference.

Who we are:

At Softsure, we believe in the power of connection – between people and technology. Our mission is driven by purpose: to enhance insurance technology in ways that matter. If you’re passionate about software, committed to quality, and eager to collaborate with like-minded experts in development, project management, and quality assurance, we’d love to meet you.

What you’ll be doing:

• Engage in daily stand-ups, sprint planning, and project alignment.
• Design and execute effective testing frameworks.
• Test applications across diverse platforms and devices.
• Develop detailed test cases and document results.
• Perform system audits and regression testing to ensure high standards.
• Drive the quality and reliability of product releases across our software development life cycle (SDLC).
• Collaborate to grow the quality assurance function and optimise testing practices.
• Proactively identify improvements to enhance user experience and product quality.
• Monitor product metrics and take initiatives on resolving issues.
• Communicate progress on critical issues to our customer service and success teams.

What we’re looking for:

• Exposure to quality assurance (QA) or testing environments.
• Basic knowledge of programming frameworks.
• Familiarity with tools like JIRA, Confluence, Trello, or Azure DevOps.
• Excellent problem-solving skills and teamwork abilities.
• Strong communication skills and a proactive mindset.
• Eagerness to grow and develop professionally.

Bonus points if you have:

• One or more years of experience in software testing or QA.
• A relevant certification or degree in software testing or quality assurance.
• Contactable references.

What’s in it for you:

• A competitive, full-time, permanent position in the scenic city of George, Garden Route.
• The chance to be part of a high-performing, innovative global company working with leading international insurance brands.
• Hands-on experience with cutting-edge AI and QA automation tools, driving innovation in testing processes.
• Opportunities to shape and implement AI-driven solutions that enhance the efficiency and accuracy of our QA efforts.

At Softsure, you won’t just be joining a team – you’ll be shaping the future of insurance technology. If you’re passionate about making a real impact, we want to hear from you!

Posted on 22 Oct 12:25, Closing date 20 Nov