New and Pre-owned Vehicle Sales Executive

Our client is seeking a dedicated sales executive to join their team and specialise in selling new and pre-owned vehicles. The ideal candidate will have a passion for vehicles, strong sales experience, and a customer-first approach to building lasting relationships.

Requirements

• Grade 12 (non-negotiable)
• Valid driver’s licence
• No criminal record
• Proven experience in vehicle sales or a similar sales role
• Strong interpersonal and communication skills
• In-depth knowledge of vehicle features and specifications
• Excellent customer service skills with a focus on customer satisfaction
• Ability to thrive in a fast-paced, target-driven environment

Responsibilities

• Sell new and used vehicles to meet set targets
• Ensure all vehicle accessories are sold with the car and targets are achieved
• Follow consignment processes, including maintaining stock sheets
• Meet pre-delivery preparation standards
• Complete all sales documentation accurately and to standard
• Ensure customers receive required documentation, Natis papers, and spare keys
• Follow up after delivery to guarantee customer satisfaction and address any after-sales queries
• Assist with appraisals and trade-ins in collaboration with the manager
• Aim to achieve high CEM (customer experience monitoring) scores as per VCSA standards
• Assist with showroom and outdoor displays
• Convert showroom visitors into customers by understanding their needs and matching them with suitable vehicles
• Provide potential customers with comprehensive information, including comparisons with competitor models
• Take customers on test drives and demonstrate vehicle features
• Build a rapport with customers and assist with completing the relevant paperwork for a smooth sale
• Collaborate with team members to meet sales targets and act as an ambassador for the brand
• Be available for workshop duty as needed

Please note that only candidates with the required experience will be considered and contacted. If you are not contacted within fourteen days, kindly consider your application unsuccessful.

Posted on 12 Nov 08:49, Closing date 11 Dec