IT Support Technician II – Lecture Venue (Grade 11)

IT Support Technician II – Lecture Venue (Grade 11)

Information and Technology Services

Information and Technology Services invite suitably qualified candidates to join their team.

Main Objectives

Ensuring lecture venue equipment is working and replaced as necessary. To respond to academic users’ needs for technical support in university learning spaces.  The incumbent will be required to provide professional, efficient and accurate responses to enable the university staff to deliver teaching and learning in the lecture venue. Technology refers to the PC’s, audio visual and sound systems but does not include lighting and fabric of the lecture venue.

 The Requirements

 Grade 12 with 4 years’ relevant experience where such experience includes: –

•  Working in an AV environment, diagnosing and troubleshooting faults
• Expertise and practical knowledge of operating systems, networking and office software
• Worked in a team environment, sharing responsibilities and being held accountable as a team
• Working in a cloud environment using Google Workspace
• Experience working with audio-visual and sound systems within a large teaching venue is an advantage

Application Process

It is essential that prospective candidates read the job profile for further information and ensure that all relevant documentation is submitted.

The following documents are required:

• A comprehensive CV and relevant qualifications which should include the following: –

     ○   Reasons for leaving your current and previous jobs.

     ○   Referees who are and/or were your direct line manager, their title, name, designation and contact information which should be at least their contact number and email address.

• A strong and succinct motivation which tells us your interest in the post and suitability relative to the  job requirements.

Please note, no hand-written applications will be considered. Failure to submit all documentation will result in an application being disqualified.

Any questions or enquiries regarding the submission of an application can be submitted to [email protected]

Selection Process (provisional date, subject to change):

• Short-listing meeting scheduled for the 22 April 2025
• The selection process that will be followed for this post will include an assessment and/or presentation and an interview.

• Shortlisted candidates will be informed of the interview date.

Remuneration per annum (Grade 11):

Basic Pensionable Salary per annum:                             R401 952.00

Cost to Company per annum (Approximately):                R539 645.00

All applications will be treated in strict confidence. This post is advertised as permanent post, but the University may opt to appoint on a fixed-term contract of not less than three-years. The University reserves the right not to proceed with the filling of the post. An application in itself does not entitle the applicant to an interview.  Employment checks will be conducted on recommended candidates.

Closing Date: 4 April 2025

If you are not contacted within 30 days from the closing date, please consider your application unsuccessful.

Recognising that diversity is important in achieving excellence. Rhodes University strongly encourages South African members of underrepresented designated groups as well as persons with disabilities to apply. Spouses and partners of existing staff members are also encouraged to apply. Please note all appointments are made in line with the requirements of the Employment Equity Act of 55 of 1998, as amended, the Immigration Act No. 13 of 2022 and the University’s Recruitment and Selection policies.

Our core values and principles are the foundation of our commitment to creating a positive, supportive, and enabling environment. These values guide our decisions, actions, and how we engage with each other as we work to achieve our vision and mission.

These values are:
Diversity; Integrity; Respect; Excellence; Collegiality and Compassion