Recruitment Room Team

Intervention Team Agent

Stellenbosch, Western Cape, South Africa
1 week ago
Application ends: October 5, 2025
Apply Now
Deadline date:
October 5, 2025

Job Description


We are seeking a proactive and detail-oriented Intervention Team Agent to support store operations and ensure smooth resolution of issues. The ideal candidate will be adaptable, results-driven, and comfortable working in fast-paced, high-pressure situations.

Key Responsibilities:

  • Investigate and resolve store-related issues promptly.

  • Manage communication with store management, including handling challenging calls.

  • Work efficiently across multiple programs, spreadsheets, and applications.

  • Support operational processes with accuracy and attention to detail.

  • Collaborate with team members while also working independently.

Requirements:

  • Background in store operations (preferred).

  • Proficiency with Google Suite and basic administrative tools.

  • Strong problem-solving and time-management skills.

  • Excellent communication and multitasking abilities to work efficiently across multiple programs, sheets, and applications.

  • Flexible, adaptable, and eager to learn.

  • Availability to work weekends (remotely).