Intermediate Rates Administrator: Tourplan

PRIMARY PURPOSE

The Rates and Reservations Administration team is currently looking for an experienced Tourplan Senior Rates Administrator to join their team. This individual will be responsible for maintaining the Tourplan system, ensuring accurate loading of rates, service options, specials, and exploration products, while addressing consultant queries and system updates.

This position is based in Johannesburg/ Cape town

Detailed Responsibilities

• Loading / Amending & Checking rates for Associated Product and Wilderness product.
• Adding new Creditors.
• Loading new service options as & when required.
• Maintaining general information saved in the Tourplan.
• Communicating to consultants on Tourplan changes.
• Adding and maintaining specials to Tourplan.
• Loading Exploration.
• Setting up new users in all TourPlan.
• Main focus on AP Manual.
• Wilderness Window – adhoc functions
• Linking and maintain options & pricing rules in Wilderness Window.
• Assisting in any ad hoc projects as and when required.
• Dealing with day-to-day queries via ticket systems.

CANDIDATE PROFILE

Qualification:

• Matric certificate – with maths (minimum standard grade or above)
• Tertiary certificate in Travel & Tourism/hospitality.

Experience:                    

• 5 + years Tourplan experience – preferably from an administrative perspective.
• 8+ years in Travel industry experience.
• Excellent product knowledge of East Africa, southern Africa & South Africa

Skills:

• Excellent communication skills in English, both written and oral.
• Excellent attention to detail and accuracy in data capturing.
• Foreign language skills advantageous.

Interests:                        

A passion for wildlife and a commitment to sustainability and conservation.

Apply for this position with us on WhatsApp. Simply send the word ‘Hi’ to +260761166303