Recruitment Room Team

In-House IT Support (M06) / Interne IT-ondersteuning (M06)

Pretoria, Gauteng
2 days ago
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Deadline date:

Job Description


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In-House IT Support

📍 Menlyn, Pretoria
💵 Salary: R15 000 – R20 000
📈 Available Positions: 1
👉 Start Date: As soon as possible
⏰ Working Hours:

  • Monday to Friday: 08:00 – 17:00 (on-site)

  • Monday to Thursday: 17:00 – 19:00 (on-call)

  • Friday & Saturday: 09:00 – 21:00 (on-call)

  • Sunday & Public Holidays: 09:00 – 18:00 (on-call)

After-Hours Support (“on-call”):
If support is needed outside office hours, it can be done from home.
The likelihood of being called is very low – on average only 1 to 2 times per month.
Typical calls involve simple issues like a computer not turning on.

About the position:

Our client is looking for a dedicated and technically skilled IT Technician to play a critical role in maintaining IT infrastructure across 11 branches. The ideal candidate is reliable, knowledgeable, and willing to provide after-hours support when necessary.

Requirements:

  • Minimum 1-2 years of relevant experience in In-House IT Support.

  • Experience with Python will be advantageous.

  • High school diploma or equivalent.

  • CompTIA A+ certification or a related degree/diploma in IT or Computer Science is advantageous.

Key Responsibilities:

💾 Hardware and Software Management:

  • Install and configure new computers, software, and equipment.

  • Troubleshoot and resolve hardware/software issues.

  • Perform updates and upgrades to operating systems and equipment.

🌐 Network Management:

  • Set up LAN/WAN networks, modems, and firewalls, and maintain them.

  • Ensure network security through antivirus programs and other measures.

  • Monitor network performance and proactively resolve issues.

👥 User Support:

  • Provide first-line technical support to users.

  • Diagnose and resolve hardware, software, or network access issues.

💡 If you have a passion for IT systems and problem-solving, this is the opportunity for you! 🚀

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Interne IT-ondersteuning

📍 Menlyn, Pretoria
💵 Salaris: R15 000 – R20 000
📈 Beskikbare Posisies: 1
👉 Begindatum: So gou as moontlik
⏰ Werksure:

  • Maandae tot Vrydae: 08:00 – 17:00 (op kantoor)

  • Maandae tot Donderdae: 17:00 – 19:00 (op roep)

  • Vrydae & Saterdae: 09:00 – 21:00 (op roep)

  • Sondae & Publieke Vakansiedae: 09:00 – 18:00 (op roep)

Na-ure ondersteuning (“on call”):
Indien daar ondersteuning benodig word buite kantoorure, kan dit van die huis af geskied.
Die kanse dat jy geskakel gaan word is baie min – gemiddeld slegs 1 tot 2 keer per maand.
Tipiese oproepe behels eenvoudige probleme soos ‘n rekenaar wat nie wil aanskakel nie.

Meer oor die posisie:

Ons kliënt is op soek na ‘n toegewyde en tegnies vaardige IT-tegnikus wat ‘n kritiese rol sal speel in die instandhouding van IT-infrastruktuur regoor 11 takke. Die ideale kandidaat is betroubaar, kundig en bereid om buite normale kantoorure ondersteuning te bied waar nodig.
Vereistes:

  • Minimum van 1-2 jaar relevante werksondervinding in In-House IT Support.

  • Ervaring met Python sal voordelig wees.

  • Hoërskool diploma of ekwivalent.

  • CompTIA A+ sertifikaat of ‘n verwante graad/diploma in IT of Rekenaarwetenskap is voordelig.

Sleutelverantwoordelikhede:

💾 Hardeware- en sagtewarebestuur:

  • Installeer en konfigureer nuwe rekenaars, sagteware en apparatuur.

  • Spoor foute op en herstel hardeware/sagteware probleme.

  • Voer opdaterings en opgraderings van bedryfstelsels en toerusting uit.

🌐 Netwerkbestuur:

  • Stel LAN/WAN netwerke, modems en “firewalls” op en hou dit in stand.

  • Verseker netwerksekuriteit deur antivirusprogramme en ander maatreëls.

  • Monitor netwerkprestasie en los probleme proaktief op.

👥 Gebruiker Ondersteuning:

  • Bied eerstelyn tegniese ondersteuning aan gebruikers.

  • Diagnoseer en los hardeware-, sagteware- of netwerktoegangskwessies op.

💡 As jy ‘n passie het vir IT-stelsels en probleemoplossing, is hierdie die geleentheid vir jou! 🚀

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