Field Service Technician

A leading distributor of fitness and wellness equipment and technology solutions is looking for an experienced Field Service Technician with strong expertise in equipment repairs, preventative maintenance, and technical troubleshooting to join their team. The role involves servicing high-quality fitness equipment, ensuring top performance, and providing exceptional customer support.

Responsibilities:

• Perform preventative maintenance and repairs according to set standards

• Complete accurate and timely service reports

• Maintain high First-Time Fix Rates (FTFR) of 80–95%

• Support digital troubleshooting and equipment installations

• Complete e-learning modules and certifications (Levels 1–3)

• Provide customer technical support via phone and email

• Ensure proper care and use of tools and company vehicle

Requirements:

• Qualification in Software/Network Configuration or Engineering (non-negotiable)

• 2–3 years’ experience in equipment repairs and maintenance (e.g., air conditioners, copiers, printers, wellness/fitness equipment)

• Valid driver’s license

• Strong technical troubleshooting ability (mechanical and digital)

• Excellent teamwork, communication, and customer service skills

• Fast learner, willing to complete training through e-learning and hands-on sessions

• Passionate about the wellness and fitness industry

Benefits:

• Salary: negotiable.

Contact Hire Resolve for your next career-changing move.

Apply for this role today, contact Abigail King at Hire Resolve or on LinkedIn.

You can also visit the Hire Resolve website: hireresolve.us or email us your CV:  [email protected]

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.