Facilities Coordinator

Who we are 

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.  

We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa – even globally, depending on their portfolio. 

Why choose us 

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you’ll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. 

About the role 

Support the Technical and Multiservices Manager in the daily operational management of the real estate assets. Oversee service providers, preventive and corrective maintenance, and ensure full compliance with HSE standards while optimizing operating costs.

Key Responsibilities:

• Assist in the development and monitoring of multi-year (5-year) maintenance and capital works plans in line with the real estate strategy defined by the management.
• Participate in the preparation and monitoring of annual maintenance and operations budgets.
• Supervise daily operations of multiservice providers (security, cleaning, landscaping, pest control, 3D, SSIAP, etc.), ensuring quality performance.
• Regularly monitor energy and utilities consumption to optimize usage in collaboration with specialized providers.
• Organize and coordinate preventive and corrective maintenance interventions according to established schedules.
• Ensure compliance with all regulatory and legal maintenance requirements regarding safety and building codes.
• Monitor and enforce Health, Safety, and Environment (HSE) policies and participate in both internal and external audits.
• Assist in drafting technical specifications and scopes of work for procurement processes and service provider selections.
• Maintain up-to-date technical and financial reporting for Management and Property Management on a regular basis.
• Contribute to the continuous improvement of internal processes and quality standards.
• Ensure proper administrative management of operational files (contracts, regulatory certifications, inspection reports, etc.)
• Participate in weekly technical meetings and propose improvement actions.

Qualifications:

Technical or university degree in Facility Management, Maintenance, Real Estate, or related fields.

Experience:

Minimum 3 years of experience in technical operations or facility management, preferably within a retail, commercial, or multi-site environment.

Knowledge:

• Strong knowledge of regulatory compliance in maintenance, safety, and environment.
• Solid experience in managing multiservice providers.
• Expertise in energy optimization and utility management.
• Proficient in technical and financial reporting.

• Knowledge of CMMS (Computerized Maintenance Management Systems) is MANDATORY.

Competencies:

Organization & Attention to Detail

• Effectively plans and prioritizes preventive and corrective maintenance tasks.
• Maintains accurate regulatory and compliance records.
• Consistently meets deadlines and quality standards.

Communication & Coordination

• Excellent coordination skills with service providers and internal stakeholders.
• Clearly communicates technical needs and instructions to teams and vendors.
• Facilitates smooth communication across all parties involved.

Analytical & Problem Solving Skills

• Analyzes technical malfunctions and proposes adequate corrective measures.
• Implements preventive action plans to minimize incidents.

Proactivity

• Anticipates maintenance needs and preventive interventions.
• Identifies potential technical risks in advance and suggests improvement actions.

HSE Commitment

• Ensures strict adherence to safety regulations on site.
• Actively participates in HSE awareness campaigns and audits.

Adaptability

• Responds quickly and effectively to technical emergencies.
• Adjusts to regulatory changes and updated industry standards.