Debtors Clerk (Hychem company)

About this Role:
We are looking for a dedicated and detail-oriented Debtors Clerk to join our Finance team. The
successful candidate will be responsible for managing debt collections, maintaining accurate records,
resolving queries, and ensuring smooth debtor processes.

Key Objectives & Main Duties:
Debtors & Collections
• Debt collections on all overdue amounts.
• Ensure that customers on hold are contacted for payment.
• Ensure all parties are informed daily of any accounts on hold.
• Extract and review an age analysis of all overdue accounts. Inform customers of outstanding
balances and submit a weekly report to the Debtors Manager on customers who have not made
payment arrangements or PTPs (Promises to Pay).
Administration & Filing
• Ensure that filing of documents is done accurately and timeously.
• Ensure archiving is done accurately and timeously.
• Create and maintain customer profiles on the database and communicate updates to all relevant
departments.
• Update customer profiles with any/all information received as required.
Documentation & Reconciliations
• Ensure all picking slips are accounted for on both departments’ registers.
• Report any missing picking slips to the relevant teams.
• Perform reconciliations and provide support on 30-day client accounts.
• Ensure customers receive their daily, weekly, and monthly statements.

System & Process Management
• Manage and monitor feedback received from System 1A.
• Ensure that all on-hold accounts are timeously updated.
• Ensure payments are processed for all walk-in clients.
• Resolve all customer queries as soon as possible.
Additional Duties
• Perform any duties outside the norm of the position as required.
Requirements:
• Finance or Accounting qualification (Student Required)
• Proficiency in MS Office.
• Strong attention to detail, filing, and administrative accuracy.
• Good communication and problem-solving skills.
• Ability to work under pressure and meet deadlines.

Salary: To be discussed during the interview process