Dealer Sales Consultant

Administrative duties

Daily reports required to be updated:

• Bi-hourly report (10:30, 12:30, 14:30, 16:30, and end of day)
• 20-mile march
• Consultant performance report
• Oakhurst sales report
• Manual COC when requested by the team
• Retention daily report (directors’ report, individual performance, leads report, etc.)
• Assist with KA reports in the absence of the other administrator

Weekly reports required to be updated:

• Consultant productivity report
• Weekly consultants’ commitments
• Bingo and cash back (Monday)
• Loading of new dealers and removing where necessary

Monthly reports required to be updated:

• All daily and weekly reports to be done on the first day of the month
• Directors’ monthly stats report
• The dealer’s monthly report

Additional daily duties:

• Update WhatsApp group at 10:30, 16:30, and 17:00
• Update dealer bases as requested by consultants
• Source code changes when required
• Create VIP codes for new dealers when required or make changes to existing VIP codes
• Assist management with any other reports or information requested

Requirements:

• Matric or equivalent, a tertiary qualification will be an advantage
• Proficient in relevant computer applications and call centre systems
• Good typing skills
• Excellent organisational skills with the ability to multi-task
• Excellent oral and written communication skills
• Ability to work under pressure and be flexible as part of a team
• Attention to detail and deadlines (essential)
• Ability to develop and maintain good working relationships at all levels, including during difficult or challenging circumstances
• Ability to prioritise and manage own workload amid conflicting demands and busy work periods
• Ability to think ahead and anticipate needs before they arise
• Ability to exercise discretion in dealing with confidential or sensitive matters

Posted on 16 Oct 14:09, Closing date 14 Nov