Recruitment Room Team

Business Analyst – (1-Year Fixed Term Contract)

Gauteng – South Africa
5 days ago
Contract
Application ends: September 18, 2025
Deadline date:
September 18, 2025

Job Description


ENVIRONMENT:
A leading Retailer is seeking a skilled and detail-oriented Business Analyst to lead the process mapping of its internal systems on a 1-year Fixed Term Contract basis. This critical role focuses on understanding, documenting, and optimising business processes across all functions of the business. The ideal candidate will have a strong understanding of FMCG, warehouse, e-commerce, and retail operations, along with experience in documenting functional requirements and supporting system implementations.
 
DUTIES:
  • Conduct end-to-end process mapping of ERP and related systems’ workflows.
  • Document current state (“as-is”) and future state (“to-be”) processes.
  • Collaborate with stakeholders across departments to gather requirements and validate process flows.
  • Develop detailed process maps using tools such as Visio, Lucidchart, or BPMN.
  • Ensure alignment between business operations and system capabilities.
  • Provide input into system enhancements and integration opportunities.
 
REQUIREMENTS:
  • Proven experience in business analysis and process mapping
  • Strong understanding of FMCG, warehouse, ecommerce and retail operations.
  • Experience in documenting functional requirements and supporting system implementations is a plus.
  • Excellent stakeholder engagement and communication skills.
  • Proficiency in process mapping tools and methodologies.
  • Ability to work independently and manage multiple priorities.
  • Be willing to travel nationally to warehouses and retail stores.

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