Recruitment Room Team
Account Manager
Job Description
Hire Resolve is seeking a skilled Account Manager on behalf of a client, a dynamic organization providing consulting, accounting, and residential management solutions. The ideal candidate will play a critical role in managing client relationships, overseeing service delivery, and identifying business growth opportunities. This position is a unique opportunity to work with a client-focused company dedicated to operational excellence and financial transparency. If you thrive in client services and have a strong background in financial management, this role could be your next career move.
Responsibilities
- Client Relationship Management: Build and maintain strong relationships with clients to ensure satisfaction, retention, and loyalty. Act as the primary liaison between clients and internal teams.
- Service Delivery Coordination: Oversee client onboarding, issue resolution, and ongoing service delivery to ensure high standards of quality and compliance with contractual obligations.
- Cross-Selling Opportunities: Identify and promote cross-selling opportunities across consulting, accounting, and property management services.
- Account Planning: Develop account plans that align with client needs and company goals, monitoring and reporting on client engagement and growth opportunities.
- Financial Oversight: Manage client budgets, forecasts, and financial reporting in collaboration with our accounting and finance teams.
- Regulatory Compliance: Ensure all financial and operational activities adhere to South African regulations, accounting standards, and industry best practices.
- Data Management: Utilize CRM systems to track interactions, client feedback, and performance metrics.
- Business Development Support: Assist in the preparation of proposals and presentations to potential clients.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
- Minimum 3-5 years of experience in account management, client services, or business development (preferably within financial services or consulting industries).
- Deep understanding of financial reporting, budgeting, and reconciliation processes.
- Knowledge of South African financial and property management regulations.
- Strong business acumen, analytical mindset, and problem-solving skills.
- Proven ability to develop long-lasting client relationships and drive client satisfaction.
- Experience with CRM tools and accounting software.
- Exceptional verbal and written communication skills.
- Attention to detail with strong organizational and multitasking abilities
Benefits
- Market-related salary
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Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [email protected]
- Please use “Account Manager” as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise