ACADEMIC OPERATIONS ADMINISTRATOR

Rosebank College, the Independent Institute of Education (The IIE) is one of the leading private higher education institutions in the country registered with the Department of Higher Education and Training. For over 70 years IIE Rosebank College has delivered quality tertiary education to students across South Africa. Situated in bustling cities, IIE Rosebank College embraces the same vibrant environment which allows over 20 000 students to connect with the heart of the institution. Our exceptional growth is creating a once in a life-time opportunities to suitable incumbents.

Job Purpose:

The Academic Operations Administrator is responsible for maintaining student records; including Reseller Administration, responding to product queries, Reseller Administration, Assessment administration, Database and Register Management, Communication with Resellers and Students, Support Centre Administration and Support.

Duties and responsibilities:

• Maintain a systematic and organised filing system for student records, assessment materials and related documents.
• Implement version control for important documents to track changes and updates over time.
• Provide administrative support in the setup and coordination of assessment cycles.
• Collaborate with the Assessment Office to ensure the smooth execution of assessments, including addressing any issues that arise during assessments.
• Complete assessment paperwork before and after assessments.
• Work closely with management and the Academic team to prioritise tasks and assignments to meet deadlines.
• Respond to student queries.

Minimum Requirements:

• 3 years diploma/ degree NQF Level 6/7
• 1 – 2 years work experience in a similar role

Key Competencies:  

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline orientated and can work well under pressure.
• Be able to work in a team environment. 
• Effective communication skills.

Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.