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Account Specialist

Cape Town, Kenilworth
2 weeks ago
Application ends: July 24, 2024
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Deadline date:
July 24, 2024

Job Description

Account Specialist

Location:Cape Town, Kenilworth
Education level:Diploma
Job level:Mid
Company:Relocation Africa

Company: Relocation Africa (PTY) LTD (SME business)

Location: Kenilworth, Cape Town

Start Date: 1 September 2024

Salary: R18,000 – R20,000 per month – based on skillset and previous experience  

Relocation Africa is a leading company in the global mobility sector in Africa, with our Head Office based in Kenilworth, Cape Town and we are looking for an Account Specialist (Mobility Division)

Main Purpose of the Role/Job Description: 

The Account Specialist is a fully operational role actively engaged in managing and working closely with many stakeholders ranging from the client (who initiates the service) through to the final product being delivered – eg – home search delivered to an assignee.    
The services are delivered by trained ground consultants located in various countries across Africa.
The core responsibility of the Account Specialist is to deliver the service to the standards set by the business, ensuring that all stakeholders are kept informed appropriately.

Educational Requirements: 

  • Senior certificate
  • Relevant tertiary education in project management, hospitality, or other relevant areas 

Previous Experience:

  • 3+ years working in a similar role or managing remote service delivery projects through agents
  • Experience working on various client accounts or portfolios with strong evidence of completing projects      

Professional competencies required for this role:   

  • Communication Skills: Ability to communicate clearly and persuasively, both verbally and in writing, to a variety of audiences
  • Relationship Building: Skill in building and maintaining strong relationships with various stakeholders
  • Teamwork and Collaboration: Ability to work effectively within a team and collaborate with others to attain project goals and successful project completions
  • Cultural Sensitivity: Understanding and respecting diverse cultural backgrounds and practices in various countries and settings
  • Project Management: Ability to manage projects efficiently from conception to completion, ensuring deadlines and objectives are met and required reporting information is captured accurately
  • Reporting: Ability to understand, process and discern relevant information relating to the projects being managed
  • General: High level of attention to detail ensuring accuracy and top quality projects 

Key Responsibility Areas:

  • Project Management
  • Client Relationship Management

The profile we are looking for: 

We welcome enthusiastic candidates who are passionate to succeed and actively participate in the next steps of the growth strategy of our company.        

Dynamic high-energy self-starters, with an entrepreneurial spirit who can work well independently and are confident to fully engage with different teams within the businesses will suit this role.

We embrace and are committed to encouraging diversity and inclusion as part of our company culture and operating on the continent of Africa, we bring together talent from different places and backgrounds to help create best ideas and solutions.

Our core values of embrace change, uncompromising ethics, consider the person, and I do It, I own it play an integral role in guiding our daily interactions with all our stakeholders.

If you meet all our requirements and would thrive working within a small team please e-mail your current/updated CV to:

Please note, only shortlisted candidates will be contacted

If you have not received a response within 15 working days, please consider your application to be unsuccessful

Posted on 04 Jun 12:15, Closing date 31 Jul