Recruitment-room Volunteers
IT Technician (DBN)
Job Description
ENVIRONMENT:
A strong technical IT Technician is sought by a Durban-based Financial Services company where you will be responsible for installing and maintaining computer hardware, software, and networks. You will maintain, log, and/or list required repairs and maintenance. Applicants will need solid knowledge of IT-related hardware and software, proven ability and experience in executing processes successfully & knowledge of IT Service Management processes. You need to be familiar with hardware and software and operating systems.
DUTIES:
- Troubleshoot hardware, software, network, and operating system issues.
- Troubleshoot all technology issues.
- Maintain, log, and/or list required repairs and maintenance.
- Provide network access to all staff.
- Install workstations.
- Connect and setup hardware.
- Load all required software.
- Provide orientation to users of existing technology.
- Provide orientation to users of new and potential use of technology.
- Provide individual training and support on request.
- Perform other related duties as required during working hours.
REQUIREMENTS:
- Knowledge of IT-related hardware and software.
- Proven ability and experience in executing processes successfully.
- Knowledge of IT Service Management processes.
- Be familiar with hardware and software.
- Be familiar with operating systems.
ATTRIBUTES:
- Strong ability to carry out assigned tasks independently with little supervision.
- Excellent at performing multiple tasks at the same time without erring.
- Excellent communication and interpersonal skills.
- Be honest and trustworthy.
- Be respectful.
- Possess cultural awareness and sensitivity.
- Be flexible.
- Demonstrate sound work ethics.
