Recruitment-room Volunteers

CALL CENTRE SUPERVISOR (Leisure)

Durban
2 months ago
Application ends: October 9, 2024
Deadline date:
October 9, 2024

Job Description


Overview

(Area:) Durban

(Salary:) Market Related

(Ref: AG)

Our clinet seeks to appoint a suitably experienced Call Sentre Supervisor responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and productivity.

Please email Andrea Galloway: andreag@srgfp.co.za

Correspondence will only be conducted with short listed candidates.

Should you not hear from us within 14 days then please consider your application as unsuccessful.

To apply for this job email your details to andreag@srgfp.co.za