Recruitment-room Volunteers

Insurance Sales Specialist

Western Cape
2 weeks ago
Application ends: July 24, 2024
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Deadline date:
July 24, 2024

Job Description

We’re seeking an Insurance Consultant – 6 month contract – Bellville (Cape Town). The insurance consultant role is focused on providing an end-to-end service and support to brokers.

  • ONLY applicants who are currently living in Cape Town will be considered!
  • MUST have a CLEAR Credit and CRIMINAL record!

Duties & Responsibilities

  • This role is focused on, but not limited to; servicing broker requests, including enquiries.
  • Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;
  • Dealing with general insurance and policy-specific enquiries;
  • Dealing with the issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;
  • Assisting to resolve all insurance queries within the required timeframe and compliance requirements;
  • Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
  • Undertaking to adjust premiums in line with new asset values;
  • Managing client expectations on expected turnaround times for submitted requests;
  • Adhering to underwriting criteria and regional requirements;
  • Assist with profiling the client with the best suitable product and underwriting criteria;
  • Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;
  • Assisting in implementing solutions for improvement; and
  • Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

Desired Experience & Qualification

  • Matric / Grade 12
  • MUST have NQF4 (insurance related qualification)
  • MUST have Min. 3 Years Insurance experience in a Call Centre
  • Commercial Insurance experience
  • RE would be an advantage
  • MUST have a CLEAR Credit and Criminal record

Package & Remuneration

  • Salary: R13 000 per month
  • Contract: 6 Months Contract (possible extension)
  • Location: Bellville (Cape Town)
  • 6 week training
  • 6 month contract with possible conversion
  • Working hours 8:00 – 16:30
  • Monday to Friday


  • If interested, please apply directly through Pnet or email us directly at
  • N.B If emailing us directly, remember to insert “Insurance Consultant – Bellville” in the email subject line, for consideration.