Recruitment-room Volunteers

IT Customer Service Co-ordinator

Centurion, Gauteng
5 days ago
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Deadline date:

Job Description


Role Overview:
We are looking for a highly organized and proactive IT Customer Service Co-Ordinator and Admin to join our team. In this role, you will ensure that our IT resources are efficiently scheduled, while also handling a range of administrative duties to support our department’s smooth operation. You’ll be a key part of our IT team, ensuring that projects are completed on time and the right people are in the right place.

Key Responsibilities:

  • Coordinate and schedule IT resources for various internal and external projects.
  • Manage and maintain calendars, appointments, and project timelines.
  • Assist with administrative tasks such as documentation, reporting, and procurement.
  • Collaborate with IT and project teams to ensure effective resource allocation.
  • Track and maintain inventory of IT assets and manage purchase orders.
  • Support the IT department with ad-hoc tasks and ensure all systems run smoothly.
  • Foster a culture of collaboration, problem-solving, and continuous improvement within the team.

Requirements:

  • Proven experience in an administrative or scheduling role, ideally within an IT or technical environment.
  • ITIL 4 Certification will be an advantage
  • Excellent organizational skills and attention to detail.
  • Strong communication skills, both written and verbal.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in Microsoft 365 and other service desk tools.
  • A proactive attitude and the ability to work independently.
  • Strong problem-solving skills and the ability to think on your feet.

What We Offer:

  • A dynamic and innovative working environment where your contributions matter.
  • Opportunities for professional growth and development.
  • A supportive and collaborative team culture focused on helping each other and the community.
  • Competitive salary and benefits.

If you are a driven and organized individual looking to make a difference in a company that values hard work, honesty, and community, we’d love to hear from you!