Recruitment-room Volunteers
Internal Sales Consultant
Job Description
The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making lots of calls per day, working with partners, generating interest and managing multiple enquiries.
Requirements:
- Matric Certificate
- Own Transport
- Valid Divers License
- ERP & CRM experience
- Customer Service Driven
- English & Africans
Responsibilities:
- Serve as key company interface — 1st point of contact with existing & new customers
- Answer incoming sales calls and assisting walk in customers with queries/advice promptly in a positive, helpful demeanour
- Generate additional sales through incoming inquiries, quotes, calls and online requests
- Provide all appropriate service/assistance to external sales force to assist additional sales generation, including generating requested quotes
- Handle customer complaints and credit requests, ensuring weekly follow-up, completion and filing of necessary documentation.
- Maintain stock levels and presentability of Sample Display held in Sales Office samples boxes
- Schedule all delivery requests promptly and providing customers with estimated delivery dates and times
- Ensure ERP and CRM database are kept up to date
- Collaborate with the Debtors department on credit limits, cash payments, and new accounts.
- Assist with Despatch function when needed
- Coordinate with yard staff on special customer requests and product preparation.
- Capture all internal compressive strength results
Email your CV to clintjobs@wcp.co.za
