Maintenance Administrator – Property (Contract – Month To Month Basis)

Job Description:

My client is seeking a dedicated Maintenance Coordinator to join our small but dynamic team. If you are organized, proactive, and have a passion for customer service and property management, we want to hear from you! Drivers and own vehicle required.

Hours: Monday to Friday 9.00am to 5pm

Key Responsibilities:

• Communication & Issue Resolution:
• Serve as the primary point of contact for all maintenance-related correspondence from members, ensuring timely resolution of routine and common property maintenance issues.
• Facilitate communication between owners regarding maintenance concerns.

• Maintenance Coordination:
• Open maintenance tickets/tasks on WeConnect U, obtain quotes from contractors, and submit for Trustee approval.
• Conduct site visits to assess maintenance needs and ensure quality of work.

• Contractor Management:
• Appoint contractors, oversee their work, and ensure satisfactory completion.
• Process invoices for payment, including scanning/uploading to WeConnect.

• Member Notifications:
• Inform members and Trustees about ongoing work, site presence of contractors, and distribute relevant newsletters.

• Security & Inventory Management:
• Manage stock take and recording of keys, tags, and remotes.

• Municipal Liaison:
• Handle blocked drain issues, municipal callouts, and liaise with local authorities to log and track service requests.
• Follow up on municipal bills as necessary.

• Insurance Claims:
• Submit maintenance issues to insurance for claims and manage the entire process from start to finish

• Compliance & Documentation:
• Prepare and submit AGM documentation to the Ombudsman and ensure compliance with POPI, FIC, and other relevant legislation.
• Update conduct and management rules, seeking Trustee and owner approvals.

• Meetings:
• Attend meetings, take minutes, and circulate approved minutes to the team via WeConnect U.

Qualifications:

• Proven experience in property management, maintenance coordination, or a related field.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in using property management software (experience with WeConnect U is a plus).
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of relevant legislation and compliance requirements is advantageous.

If you meet the requirements and are interested in this opportunity, please send your CV to melaniejobs@wcp.co.za