Recruitment-room Volunteers

Customer Service Agent | Managed People Solutions | Cape Town | Brackenfell

Brackenfell, Western Cape
2 weeks ago
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Job Description


Managed People Solutions is looking to hire a Customer Service Agent for a very well-known Wine Company based in Cape Town, Brackenfell.

Responsibilities 

  • Daily Order Check
  • Ensure telephones are manned effectively and calls are answered with correct telephone etiquette.  
  • Attend to all customer queries relating to orders 
  • Constantly monitor open sales orders and action as required
  • Convert sales quote to sales orders as required
  • Initiate query with finance for on hold accounts that have placed orders. 

Requirements 

  • Grade 12 Essential
  • Minimum 1 Year Call Centre Experience
  • PC Proficient (MS office suite: word, excel, presentation / Google office suit and email)
  • Driver’s License
  • Communication skills – written & verbal
  • Customer relationship skills
  • Problem solving abilities

Please consider your application unsuccessful if you have not heard from us within 2 weeks.