PROGRAMME COORDINATOR – POST-GRADUATE QUALIFICATIONS (EDUCATION FACULTY)

At IIE Rosebank College, part of the Independent Institute of Education, we pride ourselves on being one of South Africa’s leading private higher education institutions. For over 70 years, we have provided quality tertiary education to over 23,000 students in vibrant urban environments across the country. As we continue to grow and innovate, we are excited to offer unique opportunities for passionate individuals to join our dedicated team. If you’re looking to make a meaningful impact in the lives of students and contribute to an institution that values excellence and connection, we want to hear from you!

Job Purpose:

The Online Programme Success Tutor is responsible and accountable for the overall effective and efficient academic student support, success, and retention rates of RC Distance students within designated programmes. Additional responsibility relates to the support of the IIE learning strategies to promote student engagement and success. Support/ lecturing may be provided outside normal working hours as the norm in distance education.

Duties & Responsibilities:

Lecturing

• Lecturing at least one module to a minimum of 2 groups online. Lesson preparation, marking and moderation as required.
• Keeping records of all work and submit to line manager/ as required
• May be after normal working hours

Research

• Research commitment of an action research project dealing with Online related topics and or innovation in the distance delivery mode. At least one Academic article in a given academic year is the minimum research requirement.

Tutor Support

• Conduct Peer Reviews
• Assist in development plans, monitoring, reporting and remediation (if necessary) for independent tutors
• Holding sectional subject matter workshops as determined by the line manager
• Attending to and providing continuous support at risk student and other referrals
• Support LMS navigation and attendant innovations
• Monitor student progress on LMS
• Assist in module monitoring and provide regular written reports
• Review Independent Contractor assessment practices
• Ensuring Independent Contractors/ tutors have all needed resources
• Updating Independent Contractors/ tutors on all software and other resource changes
• May be after normal working hours

Student Support

• Conduct student Orientation, Conducting onboarding activities for students,
• Conduct student Development Workshops (Plagiarism; Study Skills, Numeracy and Literacy Skills, etc.);
• Plan and facilitate peer engagement sessions; Create study communities for students; Arrange motivational sessions online.
• Monitor student engagement identify and support at risk students; Monitor student progress; Communicate curriculum to students
• Analyse and track student performance and implement appropriate interventions.
• Identify and implement interventions for At-Risk Students.
• Integrate student support services on the Learning Management system (LMS) or RCLearn
• Plan the preparation and submission of assignments.
• Coordinate WIL sessions and track academic progress and submission of PoEs;
• Initiate Disciplinary Enquiries/Hearings as per need;
• May be after normal working hours

Programme Development & Review

• Conduct Surveys and provide report/s among the students covering service, module and tutor feedback or any other feedback mechanism as required.

Staffing

• Assist with the recruitment process for tutors for allocated programmes; and conduct tutor development, training and review as directed

Miscellaneous

• Any other functions that support learning as assigned from time to time.

Minimum Requirements:

Qualifications

Minimum

• Master’s in Education (NQF Level 9) or related qualification fields

 Ideal

• Doctorate/PHD (NQF Level 10) qualification in Education or related fields – Ideal

Experience

• 3-5 years’ Experience in the teaching and learning field, specifically lecturing and student support in the tertiary environment.

Key Competencies

• Solid and proven management, administrative and/or operational experience.
• Skilled in the use of online teaching tools and telecommunications equipment.
• Proven ability to present ideas clearly both verbally and in writing.
• Demonstrated ability to provide constructive criticism and praise.
• Ability to accept criticism and feedback.
• Ability to conceptualise training programmes and goals.
• Ability to prepare high quality correspondence – minutes, communiqués,
• Proposals and reports must be of academic quality.
• Comprehensive knowledge of the principles of supervision and personnel management.
• Ability to analyse emergency situations objectively and make sound recommendations.
• Ability to maintain good working relationships with Division, Brand and campus employees, training service providers and other regulatory authorities.
• Demonstrated competence in being solutions driven.
• Sound communication skills.
• Ability to work independently and as a member of a team.
• Tolerance for operating in a pressurised environment and industry.
• Excellent administration skills
• Good report writing and presentation skills
• Demonstrates great customer service
• Great problem-solving skills and have a solutions mindset
• Ability to work irregular hours or as the need demands
• Be driven to innovation (willing to try something new)

Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.