Recruitment-room Volunteers

Device Partner Sales

Midrand, Gauteng
2 weeks ago
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Deadline date:

Job Description


The purpose of the Microsoft Device Partner Sales is to take advantage of the Pro Device Refresh. Working with the Product manager from Lenovo/Acer/Asus/MSI to drive Pro device sales. Focus on Microsoft Copilot device sales increase into all Rectron Sales territories to drive the Windows Messaging which is creating the need for a Pro Device Refresh.

Primary Objectives:

Targets and reviews.

Ensure that all set targets across profitability, reseller recruitment, and reach are met across all product lines in Rectron business plan.

Sales and Business Development.

  • Identify dormant partners in order to reactivate these partners purchasing.
  • Regular meetings with Rectron’s strategic resellers to grow the business for Microsoft DSP, ESD, FPP, with a focus on driving Office attach on devices. Should the opportunity not be relevant for Microsoft DSP, ESD, FPP, pass that lead on to the RCT-Cloud team to activate through CSP business platform.
  • Proactively plan business development activities alongside strategic resellers – Working directly with the Microsoft Product Manager and RCT-Cloud marketing specialist on availability of budget, viability of plan and execution of plan.
  • Proactively work with resellers and the product manager to drive up frequency of transacting resellers (3+ sales per quarter), as well as average revenue per reseller
  • Collaborating with Sales and Regional Managers and their respective team members to identify resellers with growth potential and plan an engagement plan for each partner identified.
  • Collaborating with partners with engagement plans in place to identify new areas of opportunity amongst ends customers.
  • Manage and maintain response to reseller and/or end customer queries in a timeous manner to uphold and maintain service levels in Rectron.
  • Actively work with existing resellers to understand their business and to identify new opportunities to work with them to drive Office attach.
  • Identify opportunities on Office 365 renewals, manage and maintain renewals with and ensure renewals through Rectron and captured and maintained.
  • Set clear and realistic deadlines with customers on service delivery goals.
  • Working closely with the Rectron support team is imperative to drive customer satisfaction levels and support turnaround times for after sales service levels.
  • Work with the product manager to ensure the profitability of the business.

Administrative.

  • Weekly activity report, including details of key deals, wins and challenges to be completed.
  • Key KPI areas to be managed, maintained and regular tracking to be completed, as well as Rectron’s overall performance against these objectives
  • Daily and weekly Performance tracking against required activity targets to be completed and shared.

RCT-Cloud team Accountability.

  • Proactively assist colleagues where opportunities in the business are identified.
  • Manage and maintain pipeline of future business, as well as engagements with resellers.
  • Collaboration with marketing specialist to drive marketing activities, including, but not limited to floor days; spivs; promotions; incentives; reseller events.

Rectron Events.

  • Plan and executing in person and/or digital events as with vendor requirements and planning.
  • Proactively follow up on leads arising from Rectron events, post event with tracking and feedback.
  • Attend Rectron events and drive networking and leads, identify new reseller opportunities.

Upskilling.

  • Proactively use vendor portals to complete training. Maintain and stay up to date with the latest training and product information.
  • Quarterly feedback to line manager on all completed training, both online as well as in person.
  • Attend training sessions as required (in person and online)
  • Stay up to date on RCT Cloud vendor roadmaps shared by Rectron product team, or available publicly on vendor websites and blogs.
  • Provide training to resellers and staff as required.

General.

 

  • Maintain a sound level of understanding across all Rectron’s products so that you can hold down a solid conversation with resellers.
  • Report and feedback challenges to the line manager timeously.
  • Complete any work-related tasks as requested by your manager.
  • Maintain and grow on key and core competencies in the role.
  • Regularly analyze Rectron’s sales and customer data to identify opportunities.
  • Identify opportunities amongst broader customers.
  • Stay abreast of market information to find new opportunities.
  • Constant and regular call downs on reseller base

Communication.

  • Communicate politely and effectively between internal and external stakeholders.
  • Get back to stakeholders timeously.
  • Manage expectations with stakeholders.
  • Working successfully in a team environment.
  • Deliver effective presentations.
  • Organisation and Self-Management are key.
  • Time Management is key. Prioritise of tasks at hand.
  • Plan and organise
  • Learn independently
  • Work under pressure

Problem Solving.

  • Listen and effectively analyse and solve problems
  • Proactively find solutions to problems using all available resources
  • Know when to ask for help from internal or vendor resources

Sales and Pipeline Management.

  • Cold call
  • Follow up on quotes
  • Track quotes through the sales cycle
  • Manage customer relationships
  • Pipeline planning

PC Skills.

  • Strong ability to effectively navigate and use a Windows based computer.
  • Microsoft Word: proficient with formatting; typing up of documents.
  • Microsoft Excel: proficient with pivot tables; v-lookup; filters; sums formulas.
  • Microsoft PowerPoint: Putting together basic, neat presentations.
  • Microsoft Outlook: Sending/receiving emails; out of office settings; scheduling meetings; attachments; scheduling conference calls.
  • Microsoft Skype for Business and/or Teams: Sending/receiving message; joining conference calls; presenting webinars.
  • Microsoft SharePoint: updating content; finding content across the organisation.

Key Performance Indicators.

Targets.

  • Achievement of Rectron’s set targets on profitability, reach across all product lines and any additional strategic objectives
  • Achievement of targets set on reach; dormant resellers reactivated; numbers of high frequency resellers

Administrative.

  • Report back once per week, due by COB Mondays (or Tuesday in the event of a public holiday) – reporting must include:
  • Tracking against your target for the month to date
  • Forecast across each product line for the month.
  • Pipeline across each productline.
  • Activities completed for the previous week.
  • Successes / challenges faced for the previous week.

Training.

  • Regular training to be conducted to the Rectron sales teams.
  • Regular training to be conducted to/at Rectron resellers.
  • Regular drive and use of Microsoft’s online training tools at Rectron

Education/Qualification

  • Minimum: Matric, University degree with either a business or information technology background preferable

Competencies & Skills

  • Sales and Pipeline Management
  • New Business Development
  • Computer literacy and PC skills
  • Effective Communication
  • Organisation
  • Problem Solving

Experience (experience required for the job)

  • At least 3 years of experience in a sales environment, preferably one involved in solution selling