Job Description
This job is for a Front Office Manager at Atlas Finance in King William’s Town, Eastern Cape. The role is a permanent position supporting the branch manager and taking over their responsibilities when needed. The company operates in the microfinance industry, providing small loans and financial services.
Key Responsibilities:
- Assist in meeting branch loan application sales targets by promoting credit loans and helping customers with their needs.
- Support the branch manager in setting and meeting collection targets by following company rules for loan repayments.
- Handle customer inquiries, manage office tasks, and ensure compliance with company policies.
Requirements:
- Grade 12 (Matric) qualification.
- Diploma in Micro Lending Frontline Services at NQF Level 4.
- Minimum 2 years of experience in microfinance or a related field.
- Valid driver’s license (travel may be required).
- Proficiency in basic computer tasks (emails, reports, data entry).
- Strong communication skills and ability to work with diverse customers.
Benefits:
- Full-time, permanent position with growth opportunities.
- Stability and skill development in financial services and customer management.
- Equity-focused hiring (preference for African Male, White Male, and Coloured Male candidates, but all qualified applicants welcome).