Job Description
Tracker is seeking an experienced Installations Quality Manager to oversee and enhance the quality of vehicle installations across South Africa. Based in Gauteng, this role focuses on ensuring installations for services like SVR (Speed, Vehicle, and Reporting) and telematics are executed safely, correctly, and to high standards. Responsibilities include reducing post-installation issues, improving first-time quality, and ensuring customer satisfaction. The role involves developing quality systems, conducting audits, designing performance scorecards, and collaborating with training and technical teams. Key tasks also include inspecting installations, addressing complaints, and ensuring technicians have the right tools and resources. The ideal candidate will have a National Diploma in Quality Management, Engineering, IT, or Operations Management, with 5+ years of experience in quality management, preferably in tracking, vehicle operations, or field services. PSIRA registration (Grade B or higher) and a valid driver’s license are required. The position offers a market-related salary, medical aid, and a pension fund, with opportunities for career growth in a customer-focused, innovative environment.