Job Description
The FAIS Ombud in Gauteng is seeking a Client Care Graduate Trainee for their Graduate Recruitment Programme. This one-year training role involves handling public complaints against financial service providers, determining jurisdiction under the FAIS or FSOS Act, and facilitating fair resolutions. Responsibilities include registering complaints, gathering information, and referring cases outside jurisdiction. The ideal candidate must be a South African citizen with an Office Administration Diploma (NQF Level 6), strong communication skills, and the ability to work under pressure. The position offers mentorship, training, and exposure to a target-driven environment. Preference is given to black female candidates and persons with disabilities. Background checks and psychometric testing are required for shortlisted applicants.