Job Description
AVBOB, a well-known insurance company with over 100 years of experience, is looking for a Senior Administrative Clerk to join their Client Service Centre in Bellville, Western Cape. This role focuses on providing excellent customer service to policyholders and ensuring their requests are handled efficiently and accurately. The company values employee growth and rewards good performance, making it a great place to develop your career.
Key Responsibilities:
- Greet clients warmly and assist with inquiries in person.
- Handle questions directly or refer clients to the appropriate department.
- Manage administrative tasks related to claims, policies, and premium payments.
- Prepare monthly and weekly reports on service statistics.
Requirements:
- Grade 12 certificate and Category B FAIS accreditation (140 Long Term Insurance Credits).
- Clear ITC and criminal record, along with a RE5 Certificate.
- 2-3 years of relevant experience in the life assurance industry.
- Strong communication skills in English and two African languages.
Benefits:
- Permanent full-time position with opportunities for growth.
- Stable work environment in Bellville, Western Cape.