Job Description
This is a full-time job as a Customer Service Agent with the Motor Industry Bargaining Council (MIBCO) based in Cape Town. The role involves handling customer enquiries, complaints, and service needs for members and businesses in the motor industry. Responsibilities include recording enquiries, assisting customers via phone/office visits, investigating complaints, managing office expenses, and supervising temporary staff. The ideal candidate must have Matric (Grade 12), strong communication skills, ability to handle pressure, and basic computer proficiency. Experience in provident funds or customer service is advantageous. The position offers growth opportunities in a supportive environment.